Janica Crezel S.

Virtual Assistant | Administrative & Real Estate Support | CSR

I help businesses stay organized and efficient by providing reliable virtual assistance, CRM management, and customer support. With over 3 years of experience as a Virtual Assistant and a background in real estate appraisal, customer service, and engineering support, I bring a unique mix of technical accuracy and strong communication skills. What I can do for you: ✅ Email & Calendar Management – organize inboxes, schedule meetings, and streamline communication ✅ Data Entry & Document Management – accurate data handling in Excel, Google Sheets, and CRMs ✅ CRM Tools – experienced with Salesforce, adaptable to GoHighLevel, Airtable, OpenPhone, and other platforms ✅ Real Estate Support – property research, appraisal data, and report preparation ✅ Customer Service – professional support via email, chat, and phone (BPO + Shopify/Gladly) ✅ Quotes, Invoices & Contracts – drafting and managing business documents with precision 🌍 Why clients hire me: ✅ Organized, detail-oriented, and proactive in solving problems ✅ Skilled at multitasking in fast-paced environments ✅ Clear, professional, and friendly communicator ✅ Flexible with time zones If you’re looking for a dependable VA who can streamline your tasks, manage client communication, and support your operations, I’d be glad to help. 📩 Let’s work together to make your business run smoother!