Muhammad A.

AI Automation & CRM Enginee | Claude & OpenAI API, AI Agents, Voice AI

AI automation and integration engineer. I build systems that run in production - workflow automation, AI agents wired into real business tools, and call and conversation analytics. If it has to work on Monday morning without anyone watching it, that is the work I do. Ten years in data and AI engineering, and I co-founded two live SaaS products. That matters because I have operated the unglamorous parts -auth, retries, silent failures at 3am - not just built the happy path once. ━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I HAVE BUILT ━━━━━━━━━━━━━━━━━━━━━━━━ ▸ Transgate - AI transcription and translation SaaS. Live product. Transcription pipelines, PostgreSQL and Supabase, Next.js frontend. ▸ KenzNote - privacy-focused AI meeting notetaker. Live product. ▸ Sales call intelligence for dental clinics in Istanbul. Call transcription, structured scoring of sales conversations, owner dashboards. Built with an on-premise deployment option for clients under KVKK (Turkey's GDPR) who cannot send call audio to a US cloud. ▸ WhatsApp conversation analytics for a clinic. Team inbox monitoring, auto-reply routing, and conversation scoring on the WhatsApp Business API. ▸ Reporting automation in enterprise operations. Cut manual reporting time by 40-55% and held 99% data accuracy across the pipelines I owned. ━━━━━━━━━━━━━━━━━━━━━━━━ CORE EXPERTISE ━━━━━━━━━━━━━━━━━━━━━━━━ ◉ WORKFLOW AUTOMATION n8n (self-hosted and cloud) ▸ Make ▸ Zapier ▸ custom code nodes ▸ webhooks ▸ error handling and logging, so a failed run alerts someone instead of disappearing ◉ AI AGENTS & INTEGRATION OpenAI API ▸ Claude API ▸ DeepSeek ▸ structured outputs ▸ tool calling ▸ confidence thresholds that route uncertain cases to a human instead of guessing ◉ RAG & DOCUMENT INTELLIGENCE Retrieval over your own documents ▸ vector search ▸ context design so the agent answers from your data instead of inventing it ◉ VOICE & CONVERSATION ANALYTICS Transcription ▸ speaker separation ▸ call scoring and QA ▸ multilingual pipelines in Arabic, Turkish and English ◉ DATA & REPORTING PostgreSQL ▸ SQL ▸ Python ▸ Power BI ▸ GA4 ▸ pipelines and dashboards that update themselves ◉ FULL STACK React ▸ Next.js ▸ Remix ▸ Supabase ▸ Docker - enough to ship the interface your team logs into, not just the backend ━━━━━━━━━━━━━━━━━━━━━━━━ HOW I WORK ━━━━━━━━━━━━━━━━━━━━━━━━ ➡ SCOPED AND HANDED OVER. Every engagement starts with a small first milestone that proves the architecture before we build the rest. You see something working early, not a four-week black box. ➡ HONEST ABOUT TRADE-OFFS. If there is a cheaper path, or the tool you picked is wrong for the job, I say so before we sign. I would rather lose the contract than hand over something that breaks next month. ➡ DOCUMENTATION THAT SURVIVES HANDOFF. Workflows documented with their assumptions, prompts versioned, credentials in your accounts and not mine. Your team can change the system without hiring me again. ━━━━━━━━━━━━━━━━━━━━━━━━ WHERE I AM NOT A FIT ━━━━━━━━━━━━━━━━━━━━━━━━ ✕ You want an automation built as cheaply as possible and do not care whether it fails silently. ✕ "AI agent" means a chatbot with no tool access and no connection to your data. This is overkill for you. ✕ You need two weeks of discovery meetings before a three-week build. ━━━━━━━━━━━━━━━━━━━━━━━━ Happy to sign an NDA. Your data stays yours, and I build on-premise when compliance requires it. Based in Istanbul (UTC+3). Full working-day overlap with Europe and the Gulf; my afternoons cover US East Coast mornings. I work in English, Arabic and Turkish. Send me the brief or the job link. In my first reply I will tell you whether it is a fit and what I would actually build. AI Automation | AI Integration | AI Agents | n8n | Make | Zapier | Workflow Automation | Business Process Automation | OpenAI API | Claude API | RAG | Vector Search | Chatbot Development | AI Chatbot | Python | FastAPI | PostgreSQL | Supabase | REST API Integration | Webhooks | Voice AI | Call Analytics | WhatsApp Business API | Power BI | GA4 | Next.js | React | Docker