Oluchukwu Gladys O.

Business Operations Manager | AI Workflow Automation | ClickUp

Every week, businesses lose revenue not because they lack leads or opportunities, but because their operations are slow, disconnected, and overly manual. I help agencies, SaaS companies, and service businesses streamline operations, automate workflows with AI, build scalable ClickUp systems, document SOPs, and lead cross-functional projects from strategy to execution. Client Feedbacks: “Very positive attitude, Oluchi is a self-starter that takes the ball and runs with it. I would definitely recommend and use her again.” “Oluchi is professional, enthusiastic, and has been a big help on our partner outreach project. Highly recommend!” One of the recent systems I rebuilt recently was for a SaaS and digital marketing agency receiving 70–150 website inquiries weekly. Their leads were buried in shared inboxes, follow-ups were delayed, and managers lacked visibility into lead flow and accountability. I redesigned their workflow using Zapier, Email Parsing, Google Sheets, and Mondaydotcom to automate lead capture, validation, routing, and follow-up. I redesigned their workflow using Zapier, Email Parsing, Google Sheets, and Mondaydotcom to automate lead capture, validation, routing, and follow-up. The result was; Response time reduced from 1–6 hours to near instant 26+ operational hours saved monthly Manual admin work eliminated Thousands recovered in missed revenue opportunities As a Certified ClickUp Expert & Admin and certified Process Mapping Specialist (AIGPE — Certified Training Partner for PMI), I combine operations management, workflow automation, project coordination, and systems thinking to help businesses scale sustainably without operational bottlenecks. With a strong background in workflow systems, marketing operations, and automation strategy, I bridge the gap between business operations and technology. I design and implement automated workflows, build scalable CRMs in ClickUp, Airtable, Mondaydotcom, HubSpot, and Active Campaign and create end-to-end operational systems that improve visibility, accountability, and execution across teams. My focus is helping businesses build systems that improve execution, accountability, team productivity, and operational efficiency. I’ve successfully supported marketing operations, influencer campaign workflows, onboarding systems, CRM implementations, and automation projects helping businesses reclaim time, improve execution, and scale operations smoothly. If you need someone who can organize operations, optimize workflows, automate repetitive processes, and keep teams aligned without constant follow-ups, send me a message.