Atunaisa N.

Customer Service Rep/ Quality Analyst/Travel Agent

With over 8 plus years in the Customer Service Industry, I can assure you that I am that missing piece that would make your company "Great Again!". Being a fast learner with the ability to think on my feet, there is no challenge too great for me to overcome. My skills include: - Handling Email Ques - Being computer literate (MS Word, Excel and Powerpoint Presentation) - Good command of both written and spoken English - Able to multi-task between chats and emails. - With my "Bula" attitude I can easily build rapport - I've been trained to Handle Customer Complaints and find possible solutions. - Analyze data and provide detailed reports to my clients. - Provide coaching and feedback sessions to your team to help improve customer interactions. I'm currently working as an entrepreneur but if your current business needs someone to analyze data, build reservations or help improve your overall customer experience then I'm your man!