Nanmwa M.

SDR & Outbound Outreach Specialist | Customer Support Expert

I help businesses stay organized, communicate professionally, and generate new opportunities through reliable virtual assistance and lead generation support. As a Top-Rated freelancer with 38+ completed jobs and over $4,000 earned on Upwork, I bring proven experience in customer support, email communication, CRM management, and administrative assistance. I understand how important clear communication, consistency, and attention to detail are in building trust with clients and prospects. My experience includes: • Live chat and email customer support • CRM management and tracking • Online research and data entry • Social media communication • Cold Calling and Email outreach I support through lead generation and cold outreach ... helping businesses identify potential clients, personalize outreach messages, and maintain structured follow-up systems to create meaningful conversations. If you’re looking for a dependable Virtual Assistant who communicates well, learns quickly, and is committed to long-term growth, I’d be glad to support your business. Let’s build something productive together.