Atif F.

Technical Consultant - Teams Admin

Professional Summary Proven Project Lead and O365 Consultant professional with 8+ years of experience, solution-oriented and hands-on technical utility player. Centered in hardware and software testing with additional experience in upper level support. Focused on customer-centric and team-oriented management by creating collaborative efforts between support and engineering teams to implement system or product level changes to benefit end user. Technical Expertise Teams architecture and the dependency on other O365 services. Teams Real time presence and federation with Skype hybrid tenants. Planning the upgrade journey of the customer and assisting them with migration of users from Skype on premise to Teams only mode. Helping the customers in configuring the Enterprise voice and assisting them with Dial plan, Voice Routing Policy, PSTN usage and the Voice Route to define the gateway/routes for the user according to the usage location.