Mileka L.

Marketing, Social Media & Business Operations Support

I Fix What Isn’t Working Are you spending your evenings writing captions, trying to keep up with customer messages, or untangling workflows that should already be simple? I help busy business owners get visible, organized, and back in control. Tell me what isn’t working in your business, and I’ll help you fix it, from social media and website updates to workflows, customer service advice, admin support, and day-to-day operations. With 15+ years of experience in sales, marketing, and digital operations, I bring both strategy and hands-on execution. I do not just give you a list of recommendations, I help implement the solution, keep projects moving, and communicate clearly along the way. How I Help Your Business Grow 🎯 Social Media, Content & Visibility Content calendars built around your business goals Caption writing, basic graphics, posting, and scheduling Facebook, Instagram, and Pinterest support,+more Basic marketing ideas to keep your business visible Monthly content and marketing check-ins Result: You stay consistent online without spending your nights figuring out what to post. ⚡ Business Systems, Workflows & Operations Workflow organization and process improvement HubSpot CRM support, pipeline organization, list management, and automation ClickUp, Asana, and Zapier setup support SOPs, training manuals, and process documentation Business troubleshooting and practical system setup Result: Less manual work, clearer processes, and more time to focus on clients and growth. 📋 Executive Assistance & Business Support Calendar, inbox, scheduling, research, and administrative support Website updates and content changes Customer-service improvement suggestions and support Professional writing, sales outreach, follow-up, and lead management Budget tracking, organization, and cost-saving opportunities Result: You get a reliable right hand who can handle the details that keep piling up. Monthly Support Options 1. Keep Me Visible Up to 14 hours per month For the business owner who does not have time for social media. Social media content support Content calendar Caption writing Basic graphics Posting and scheduling Basic marketing suggestions Monthly check-in 2. Keep My Business Running Up to 21 hours per month For the owner who needs more than social media support. Everything in Keep Me Visible, plus: Website updates Admin and virtual-assistant support Workflow organization Customer-service improvement suggestions Basic systems setup Business troubleshooting Monthly business review 3. Business Support Partner Up to 56 hours per month For the owner who wants a dependable partner to help organize, improve, and keep the business moving. Marketing and content support Website updates Systems and workflow improvement Administrative support Customer-service training SOPs and training manuals Operations support Cost-saving opportunities Regular strategy meetings Please note: Ad spend, website hosting, software subscriptions, printing, premium AI tools, and other third-party expenses are separate from my service fees. Basic paid AI support for social media content is included. Tools You Should Have & I Can Help with: CRM: HubSpot, Zoho Automation: Zapier,+More Project Management: ClickUp, Asana Marketing & Ads: Meta Business Suite, Facebook Ads, Instagram Ads, Google Ads Email: Mailchimp, HubSpot Email Business Support: Content calendars, SOPs, customer-service workflows, website updates, sales outreach Why Clients Choose Me ✅ I solve practical problems — Tell me what is not working, and I will help identify and implement a solution. ✅ I am hands-on — I can support the strategy, but I also handle the actual work that moves your business forward. ✅ I communicate clearly — You will know what is being worked on, what is needed, and what comes next. ✅ I am organized and proactive — I catch details, meet deadlines, and help prevent small tasks from becoming big problems. ✅ I think like a business partner — I look for ways to simplify operations, improve the customer experience, and make better use of your time and budget. 👉 Let’s Discuss Your Project If you are tired of doing everything yourself, send me a message and tell me what is not working. Whether you need consistent social media, organized workflows, website support, customer-service improvements, CRM help, or a reliable business support partner, I am ready to help. I typically respond within 2–4 hours.