Wasilah A.

Executive Virtual Assistant| Legal Background| Healthcare| AI-Powered

When you hire a virtual assistant, you're trusting someone with the details that hold your business together. I don't take that lightly. I'm a legally-trained Executive Virtual Assistant with 5+ years of experience across administrative operations, project management, customer engagement, and healthcare support. My background in law means I work with precision, confidentiality, and analytical thinking — qualities that make a real difference in high-stakes environments. — WHAT SETS ME APART — ⚖️ Legal Background As a law graduate, I bring a level of rigour to documentation, communication, and process management that most VAs can't offer. I read carefully, write clearly, and handle sensitive information with discretion. 🏥 Healthcare Administration I've provided credentialling support for a medical doctor — a specialised process requiring accuracy, regulatory awareness, and strict attention to detail. I understand the weight of healthcare admin work. ⚙️ Workflow & Project Management Certified Asana Workflow Specialist with hands-on experience in ClickUp, Trello, Notion, and HubSpot. I don't just use project management tools — I build and optimise the systems inside them. 🤖 AI-Literate Cisco-certified in Modern AI. I understand how to integrate AI tools into workflows to increase output and efficiency — and I stay current so your operations don't fall behind. 📞 Customer & Client Operations IBM-certified in both Customer Engagement and Project Management Fundamentals. I've handled 100+ customer interactions daily, onboarded 30+ clients weekly, and built reporting systems that cut manual work by 50%. — CORE SERVICES — ✦ Executive Calendar & Inbox Management ✦ Travel Planning & Logistics ✦ Medical Credentialling Support ✦ Project & Workflow Management (Asana, ClickUp, Trello, Notion) ✦ CRM Management & Automation (HubSpot, Zapier) ✦ Document Drafting, PDF Editing & File Management ✦ Lead Generation & Data Entry ✦ Customer Support (Email, Chat, Phone) ✦ Social Media Coordination & Canva Design ✦ Bookkeeping & Basic Accounting — TECH STACK — Google Workspace · Microsoft Office (Word, Excel) · HubSpot · Zapier · Asana · ClickUp · Trello · Notion · Canva · Adobe Photoshop · Dropbox — CERTIFICATIONS — Asana Workflow Specialist · Asana Foundations · Cisco Modern AI · IBM Project Management Fundamentals · IBM Customer Engagement Fundamentals · HubSpot Service Hub · ALX Virtual Assistant (Scholarship Recipient) · Google Sheets Masterclass · Microsoft Excel with Data Analysis & VBA Top Rated on Upwork · 100% Job Success Score · Available 30+ hrs/week · Response time under 4 hours If you need a VA who brings legal precision, healthcare experience, and tech-forward thinking to your operations — I'm ready when you are. Send a message or click Invite to Job to get started.