Scott H.

Technical Writing | Analytics | Software Development

Visit docfixpro.com to see additional generic samples, as well as to gain additional insight into how I approach projects. I am an experienced customer educator that helps your customer's realize product value. Together we can transform your users into product experts and evangelists through product education, marketing, and analytics. I can help with: 🧑‍🏫 Customer Education ✏️ • Create technical documentation • Develop platforms to serve documentation (front-end web development, doc tooling, search engine optimization) • Strategize customer education approach for specialized products • End-to-end technical project management • Establish metrics to measure success of customer education initiatives 📈 Data Analytics 📊 • Modern data stack consulting * Analytical tool implementation (Mixpanel, Amplitude, Segment, Google Analytics, etc.) • Cross-platform Integrations • Data scripting (ETL, rETL, etc.) • Query building