Allyana April D.

Sales | Customer Success | Administrative Role | Tech Support

Hi! Good looking out there! Thank you for checking out my profile. I'm posting here few and brief description of my strengths and skills making it easier for you in finding the perfect candidate you're looking for. I have good time management skills both work and personal life making it crucial for all other work and business values you need to be when they need you to be.. I self motivate amidst unexpected encounters at work making sure the focus is to professionally get through it and deliver company's vision. I'm also not easily frightened or discouraged on changes in general. I've come to manage my expectations so well. So well that the challenges and new experiences at work are just added responsibilities nothing I can't do. During my BPO years when I was working for one of the largest Telco companies in the US, I have been commended several times through the relationship I had with a struggling or in need client/customer. I don't provide customer service only by process but because I approach on a deeper level with a customer while doing it professionally. I also know that the key to learn quick on a course or a new line of business is to make sure you're in the right place in my case working for a call center company has been easier for me to learn different services/products. and ace all possibilities. I also have a strong track record in sales. This was the first skill set I learned when I started out as a call center agent. Strategic marketing and my ability to connect with client/customer and the HUNGER for commissions are just few to get you the right drive. This then increases revenue of the business allowing myself to get paid more. My skills include: Administrative Support. Tech Support Retention Specialist Training