Andinoh Felicia S.

Customer service & Client Relations| Virtual Assistant | Data Entry

Professionally, I have honed my skills in sales, telemarketing, and client relations, consistently delivering impactful results. At Prime Virtual Assistant, I improved customer response times, converted 75% of prospective clients into actual customers, and significantly increased customer retention by 70% through strategic post-sales activities. These achievements underscore my ability to lead, think critically, and solve complex problems effectively. As a dedicated Public Health Officer with a strong background in education and international relations, I am passionate about community health planning and advocacy. I hold a Bachelor's degree in Education in Political Science from the University of Benin, where I specialized in education and international relations. This academic foundation has provided me with a unique perspective on public health challenges, enabling me to approach issues with both a global and educational lens. My commitment to community service and health advocacy is