SARAHI C.

General Virtual Assistant | Customer Support | eCommerce Support

Seeking for an expert eCommerce and General Virtual Assistant? You are in the right spot!😊 I am an experienced virtual assistant who has been supporting international e-commerce stores. Also I managed social media, performed as a content writer, supported in the lead generation and sales. Engaging, patient, and highly motivated worker in different industries, all of them focused on customer service. Check all the tasks I can help you with🙌🏼 🌟Customer Support for E-commerce stores: - Set Up of the platform and products (Shopify and Shopify Apps) - Order Management, Handling tracking and returns/refunds. - Email (Zendesk, Gorgias, Coomslayer) - Social Media Management and Comments Moderation (Meta) - Short videos and carousels (Meta) 🌟Admin Work: - Data Entry and agenda (Asana, CVS, Google Sheets, Notion, Metricool) - Transcript and translation of documents (English-Spanish-English) - Emailing and templates (HubSpot, Mailchimp, Gmail) - Microsoft Office and iWork System Take a look at my experience 👇🏽