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Paul M.
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Paul M.

Expert Business Automation | AI-integrated Workflows | System-strat

I find where your business is losing time and money to manual, repetitive work, then deploy a proven automation or AI system to fix it, adapted to how you actually run. A few recent wins: • ~1000%+ ROI for a $245m food-chemicals co: document processing and RAG system • ~600%+ ROI for a $14m market-trading company: automated financial recon system • ~$1.2m saved at a field-marketing company: AI-linked knowledge assistant via WhatsApp • ~90% admin reduction and 300%+ ROI at a recruitment company: WhatsApp group comms system • ~$485k cost-avoidance for a cash-management company: client onboarding and KYC • ~$360k saving for a property developer: vendor onboarding and verification 20+ years running operations across banking, engineering, software and services means I diagnose the real problem before building. Automations fail when they address the wrong thing. My style is to assess and advise first. Adding value is my obsession. My systems run in production and stay running. No fragile builds. Every delivery includes documentation, testing, and optional ongoing maintenance. Tools include: AI Studio · Airtable · API integrations · Asana · Claude Code · ClickUp · CRM · GHL · Google Workspace · Klippa · LLMs · Make · SmartSuite · Square POS · Unstructured · WhatsApp · Xero · Zapier · and more ________________________________________ Slower version: Hi, I'm Paul My clients choose to work with me because of my light and cheerful manner, coupled with an obsession to deliver results. When I'm on the case for them, they have no further anxiety about that matter. Operational friction is leaking profit in every business, but obviously never appears as its own line on a P&L, so it hides inside all of them. Traditional consultants diagnose and hand over a deck. Automation shops build precisely what they were asked for without querying whether it was the right thing. I work between the two. Assess, advise, scope, build, handover. My background is operational, not technical. Over my career orgs have consistently brought me in to simplify complexity and redesign how things run. -------- "A perfect project delivery. Every aspect of the spec was managed at world class level... on time and in budget — faultless quality of work." "We have transformed a time-consuming, manual system into an efficient, automated process. It has significantly improved our operations." "Handled our complex projects with ease. Highly recommended." "Answered my call for swift action and understood the brief immediately." ------- Behind the builds is 20+ years of business experience across financial services, recruitment, field marketing, property, energy, and tech. I've run companies, managed teams, and consulted at strategy level. I understand operations, process design, change management, and people; which means I can assess what should be automated, what should be eliminated, and what should be left alone. Clients who want a thinking partner as well as a builder find that useful. I focus on done-for-you process and workflow automation and integration. For you, results are what count. That's my obsession too. I look forward to working with you!

🇿🇦Johannesburg, South Africa$84/hr100% JSS5.00 (4)Since Dec 2024
GlobeUpwork
MRR
$740
🌍#59.4K/363K
🇿🇦#322/2,245
Recent Earnings
$4,438
🌍#59.4K/363K
🇿🇦#322/2,245
Total Earnings
$6,370
🌍#218K/363K
🇿🇦#1,292/2,245
Avg. Per Project
$796
🌍#131K/363K
🇿🇦#828/2,245
Recent Projects
5
3f2h
🌍#41.5K/363K
🇿🇦#127/2,245
Total Projects
8
5f3h
🌍#203K/363K
🇿🇦#1,093/2,245
MRR Performance Over Time
$50k$25k$0
6 mo ago3 mo agoNow
Coming SoonGathering historical data
World Skill Rankings
of 655
#119
Zoom Video ConferencingTop 18%
#209System Automation
#210Strategy
#472AI Consulting
#511Process Improvement
#533Airtable
#596Business Process Automation
#599Asana
#702Email Automation
#811Xero
#920QuickBooks Online
#926Automated Workflow
#999Make.com
#1,154Marketing Automation
#1,200Claude
#1,279Zapier
#1,333HubSpot
#1,416CRM Automation
#2,181AI Agent Development
#3,398API Integration
🇿🇦South Africa Skill Rankings
of 9
#1
System AutomationTop <0.01%
#2Email Automation
#2QuickBooks Online
#2Zoom Video Conferencing
#3Business Process Automation
#3Strategy
#3AI Consulting
#3AI Agent Development
#4Xero
#4Marketing Automation
#5Make.com
#5Zapier
#5Claude
#5Airtable
#8Process Improvement
#9Automated Workflow
#9CRM Automation
#10Asana
#10API Integration
#11HubSpot
Paul M. — Top 14% in South Africa | UpworkMRR