May Lyvenne A.

Customer service, SALES , Real Estate VA & Appointment Setter

Hi this is MAY as resilient Sales Representative,technical and customer sales can handle your email and customer chat support. I strategize & differentiate customers depending on where they are in the sales cycle, because it gives me more control on meeting my customer’s needs. Cold calling is an effective way to direct a meaningful convo to a potential sale. Getting the pain points & give a solution to get the trust of the costumer. I also share some points that we have that the competitors don't... as well as benefits. Creating urgency by setting time frame is my key to get a sale ASAP. when it comes to the concern of the customers ...listening and empathy helps me to pinpoint the core issue faster. Also, I believe that customers know you’re interested in their concerns, if they feel respected, and this typically makes them more amenable to work with me to solve their issue. It takes significant effort to transform a lead into a customer. I can maintain that connection by reaching out occasionally to see how things are going without repeating the entire process.