Gabriela Viridiana V.

Project Manager|Agency Operations|Client Success|Content & Mktg Ops

I enjoy working with agencies and growing businesses where there are a lot of moving pieces to keep organized. My role is usually making sure projects move forward, teams stay aligned, clients have visibility, and nothing gets lost along the way. My background combines advertising agencies, business operations, and content operations, so I'm comfortable working with both clients and internal teams. I naturally gravitate toward organizing workflows, following up on pending items, documenting processes, and creating systems that make day-to-day work easier. Most recently I've been supporting a white-label SEO agency, coordinating content operations across multiple client accounts. I work with writers, editors, and SEO strategists, review briefs, track deliverables, manage workflows, and help keep projects on schedule. A big part of my work is communicating across teams and making sure everyone has the information they need to keep moving. Before that, I spent several years in advertising agencies as an Account Manager, coordinating advertising campaigns and acting as the bridge between clients and creative teams. I also built my own consumer brand from the ground up, where I learned every side of the business, from operations and customer service to marketing, production, and sales. I'm very comfortable jumping into existing processes, but I also like improving them when something isn't working. If information is spread across different places or a workflow is creating unnecessary back and forth, I'll usually find a way to simplify it. I can help with: • Project & Operations Management • Client Success & Agency Coordination • Content & Marketing Operations • Workflow Documentation & SOPs • Cross-functional Team Communication • Task & Timeline Management (ClickUp, Asana, Basecamp, Trello) • Google Workspace, Slack & Microsoft 365 I like working independently, taking ownership of my responsibilities, and giving leadership the confidence that projects are moving without needing constant follow-up. If you're looking for someone who enjoys bringing structure to busy teams and keeping both clients and internal stakeholders on the same page, I'd love to connect.