Shay B.

Business Operations Coordinator- Virtual Assistant- Efficiency Expert

Hi there! I’m Shay a highly adaptable Business Operations Coordinator & Virtual Assistant who keeps things running smoothly behind the scenes. I’m the planner you hand the chaos to: I organize, prioritize, and move work forward without hand-holding. What I can take off your plate (VA + Ops): Calendar & inbox management: triage, scheduling across time zones, polite follow-ups, meeting notes & next steps Travel & logistics: flights/hotels, itineraries, vendor bookings, event coordination Project coordination: timelines, task assignments, status updates, light PM in Notion Client & customer support: replies, ticket triage, intake forms, simple CRM updates Docs & SOPs: clean templates, repeatable checklists, step-by-step playbooks your team will actually use Research & sourcing: vendors, tools, competitive scans, price comparisons, summaries with clear recommendations Finance admin: light bookkeeping, expense categorization, receipts, A/P & A/R follow-ups, reconciliation, monthly report exports Data & lists: accurate data entry, spreadsheets, lead lists, tracking sheets, dashboards Form & automation setup: intake → auto-tasks, approval flows, reminders Systems I set up (simple, scalable): Notion/Google Drive spaces organized with naming conventions + access rules QuickBooks Online basics: Chart of Accounts, products/services, bank feeds, rules, starter reports Slack/Email rules so requests don’t get lost and everyone knows “who does what, by when” How I work: Clear communication, proactive updates, and tidy handoffs Start small (pilot), prove value, then scale what works I aim for the simplest solution first, less clicking, fewer steps, smoother ops Tools I’m comfortable with: Google Workspace, Slack, Notion, QuickBooks, Gusto, DocuSign, Calendly, Canva (I am also a very fast learner and have no problem self-teaching and doing research on any other platforms needed) Clients say they get: fewer bottlenecks, cleaner calendars, faster follow-through, and systems that are easy to maintain after I set them up. If you need a reliable planner who’s organized, detail-obsessed, and great with follow-through, I’m your person. Let’s simplify your workload and make your business run like a well-oiled machine!