Joshua I.

Customer Service Specialist | Fraud Risk Analyst

Fraud & Risk Analyst | KYC/AML Compliance | Transaction Monitoring | Customer & Technical Support Specialist Hi there, I’m a hands-on Fraud and Risk Analyst with solid experience in fintech and customer service. I’ve worked closely with KYC/AML compliance, transaction monitoring, and spotting risky activities to help protect companies and their customers. I’m comfortable handling both back-office tasks like data reviews and fraud investigations, as well as supporting customers directly through phone, email, and chat. I’m detail-oriented, proactive, and always focused on finding smart solutions to keep things running smoothly and securely. If you’re looking for someone who can blend risk management with great customer care, I’d love to bring my skills to your team.