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Joshua I.

Joshua I.

Customer Service Specialist | Fraud Risk Analyst

Fraud & Risk Analyst | KYC/AML Compliance | Transaction Monitoring | Customer & Technical Support Specialist Hi there, I’m a hands-on Fraud and Risk Analyst with solid experience in fintech and customer service. I’ve worked closely with KYC/AML compliance, transaction monitoring, and spotting risky activities to help protect companies and their customers. I’m comfortable handling both back-office tasks like data reviews and fraud investigations, as well as supporting customers directly through phone, email, and chat. I’m detail-oriented, proactive, and always focused on finding smart solutions to keep things running smoothly and securely. If you’re looking for someone who can blend risk management with great customer care, I’d love to bring my skills to your team.

🇵🇭Antipolo, Philippines$6/hr100% JSSSince Aug 2025

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#36,263 / 412k
🇵🇭Country#5,841 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $8.1k

World#38,906 / 412k
🇵🇭Country#7,485 / 56.3k
Total earnings
$17k

Billed in all: $18k

World#153,200 / 412k
🇵🇭Country#25,315 / 56.3k
Per project
$17k

$4k in the last 6 months

World#7,681 / 412k
🇵🇭Country#1,600 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$17.6k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$16k$17k$18kOct 8Oct 23Nov 7

Skill rankings: Top 10% in Risk Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #51Fraud Mitigation225 freelancers · 🇵🇭 #37Top 23%
  2. #80Risk Management794 freelancers · 🇵🇭 #10Top 10%
  3. #99Debt Collection699 freelancers · 🇵🇭 #59Top 14%
  4. #120Fraud Detection629 freelancers · 🇵🇭 #88Top 19%
  5. #162Compliance1,250 freelancers · 🇵🇭 #24Top 13%
  6. #763Phone Communication6,538 freelancers · 🇵🇭 #315Top 12%
  7. #1,494Technical Support11,267 freelancers · 🇵🇭 #806Top 13%
  8. #4,412Customer Service37,167 freelancers · 🇵🇭 #2,240Top 12%