Amy A.

Legal Operations & AI Strategy Consultant for Law Firms

I work with small to mid-size law firms (1-50 attorneys) on legal operations, business infrastructure, workflow design, technology implementation, and AI strategy. I have built a proprietary diagnostic that audits a firm across People, Process, and Technology/Data, scores where you are today, and maps a prioritized path forward. 15+ years in the legal industry spanning paralegal work, business development, legal technology, and legal operations across personal injury, insurance defense, family law, estate planning, and litigation. I have held every role inside a law firm except attorney. That means I understand the business side of running a firm, not just the legal side. I am the founder of Gaia Allies, a consultancy built for law firms navigating growth, operational transformation, and AI adoption. I hold a paralegal certificate, am pursuing a graduate degree at Harvard, and am a member of Harvard Innovation Labs, Women Defining AI, and the Corporate Legal Operations Consortium (CLOC). What I help firms with: 🔹Building the operational infrastructure that lets a firm scale without adding headcount 🔹Designing business development and client intake systems that convert and retain 🔹Optimizing workflows across the full case lifecycle from first call through resolution 🔹Auditing and improving how firms use their existing technology stack 🔹Creating SOPs, process documentation, and quality control systems 🔹Training attorneys and support staff on tools they are paying for but underutilizing 🔹Evaluating and implementing new technology including AI tools where they make sense 🔹Serving as a fractional COO or Chief AI Officer for firms that need ongoing leadership ✳️New to Upwork. Not New to the Work While I am new to Upwork, I bring a long track record of success and multiple legal-industry recommendations from attorneys, general counsel, and firm leaders who can speak to my work. My résumé and references are available upon request. Looking forward, Amy