Archival S.

Call Quality Analyst/Content Moderator/Tech Support

I have been in the technical support industry for the last 5 years and have supported different hardware such as DSL modems, routers, wireless broadband sticks and mobile phones (Blackberry, iPhone etc). I worked as an IT Helpdesk for one of the leading global enabler of telecommunication services. I have experience in the following areas: PC repair, PC assembly, LAN setup and configuration, familiarity with various Microsoft products (Windows 7 / 10 / 11, Microsoft Office) and familiarity with Linux I also have experience in the following areas: data entry, research, typing, basic web page design, transcription, content moderation and call quality assurance