Jay C.

AR Credit & Collections | AP | Billing | Order Entry | eCommerce CSR

🔹 Why Work With Me? 💡 Proactive & Solution-Focused – I take initiative and solve problems before they arise. 💡 Confidential & Trustworthy – I handle sensitive business information with discretion. 💡 Detail-Oriented & Highly Accurate – I ensure error-free data entry and documentation. 💡 Customer-Centric & Professional – I provide friendly and efficient customer support. 💡 Fast & Reliable – I meet deadlines without compromising quality. 📩 Let’s discuss how I can help free up your time and keep your business running smoothly! Dedicated Accounts Receivable Specialist with over 10 years of experience managing the full accounts receivable cycle for US-based clients. Proven expertise in collections, account reconciliation, payment processing, cash application, dispute resolution, and customer account management. Skilled in handling high-volume outbound calls and email communications, negotiating payment arrangements, and maintaining strong client relationships while consistently meeting collection targets and reducing outstanding balances. Experienced in working within fast-paced, deadline-driven environments with excellent attention to detail, strong analytical abilities, and a commitment to delivering exceptional customer service. Proficient in collaborating with cross-functional teams to resolve billing discrepancies and improve cash flow while ensuring compliance with company policies and procedures. Proficient in Salesforce, SAP, Zoho, Gorgias, Shopify, Slack, Zendesk, Ring Central, Siebel, Oracle, NetSuite, Xero etc.