Uzma B.

Multilingual expert

Multilingual customer support representative, virtual assistant, and AI expert with experience in email, chat, and phone support in French and English. Skilled in using AI tools to manage customer inquiries, follow-ups, and issue resolution efficiently in fast-paced environments. Certified IB French teacher with 12+ years of experience and a certified translator/interpreter, fluent in French and English. Known for clear communication, reliability, and a client-focused, AI-first approach that improves efficiency and customer satisfaction.