Miguel R R.

Customer Service / Technical Support / Admin Assistance / Inside Sales

I have more than 11 years working experience as a virtual administrative assistant, covering customer service, technical support, inside sales, and admin support. My longest employment was for C.W. Sparks Management, a Texas-based property management company, from January 13, 2013, to March 5, 2021, or a continuous employment of more than 8 years. Reason for separation was the company's lessened revenues post covid-19. B.S. Radiologic Technology graduate I am proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) for document and reports creation, data handling, and communication. Also have experience with various CRM systems to organize customer data, track interactions, and support sales or client management processes. I am strong in email and calendar management, data entry, online research, and basic project coordination. I have excellent communication skills, possess great attention to detail, and I am proficient in time management I adapt easily to new software, and I can work independently or with a team in a fast-paced digital environment. I am a resilient and steadfast worker. My employer's review will confirm and my Upwork screenshots will show that I put in more working hours than I am required to, without asking for overtime pay, with perfect attendance and no productivity issues.