Sajib B.

Ecommerce Store Management

I am working as Ecommerce Store Manager with 5+ years of hands-on experience in managing, scaling and automating dropshipping and branded e-commerce stores. From product sourcing to customer support—I handle it all with precision and care. Here’s what I offer: ✅ Expert Fulfillment Handling - Daily order fulfillment via BestDealer, CJdropshipping, DSers, Oberlo, Shipbob and Private Agents - Real-time syncing with Shopify backend ✅ Product Sourcing at the Best Rates - Leverage private agents, AliExpress, DHGate, and bulk fulfillment networks - Focus on cheaper pricing, faster shipping, and private labeling - Quality control checks before shipment via trusted agents ✅ Bulk Sourcing & Inventory Management - Source and manage stock in bulk to ensure availability - Work with warehouses and agents to reduce stockouts and delivery delays ✅ Post-Sale Support & Dispute Handling - Proactive customer service (via Zendesk, Gmail) - Manage and defend chargebacks, refunds, and returns with detailed proof - Handle RMA processes with suppliers to protect client interests(if applicable) ✅ Customer Experience Focused - Responsive, helpful support team - Ensure timely responses to all customer queries, even during high-volume periods. - Assist customers with product inquiries, order tracking, return processing, and feedback collection. Whether you manage more than a store, I can provide scalable and reliable dropshipping management tailored to your growth. Let’s connect to discuss how I can simplify and strengthen your Shopify operations.