Justo Cesar M.

Bilingual(Spanish/English) Virtual Assistant & Customer Service Agent.

I have over ten years of Virtual Assistant / Customer Service and Support, Email Support, Chat and Phone Support experience. Over the past 3 years, I have been using different software such as MailChimp, 3dcart, Rhino Support, Authorize.net, and Salesforce. Successful at handling Customer Service, Chat and Phone Support, Debt Collector, QA issues in a timely manner. Dedicated to providing exceptional Customer Service through active listening and problem-solving. Worked for Capital One handling their customer service core department for the credit card division. I am fast learner always on time and responsible. Always looking for ways to better my skills and giving 110% in any project I get.

🇳🇮Masaya, Nicaragua$10/hr100% JSS4.82 (14)Since Jul 2013

GlobeUpwork

MRR

$137$137

🌍World#117,260 / 363,098#117K/363K

🇳🇮Country#371 / 1,071#371/1,071

Recent Earnings

$825$825

🌍World#117,260 / 363,098#117K/363K

🇳🇮Country#371 / 1,071#371/1,071

Total Earnings

$173,690$174K

🌍World#17,665 / 363,098#17.7K/363K

🇳🇮Country#32 / 1,071#32/1,071

Avg. Per Project

$8,271$8,271

🌍World#18,696 / 363,098#18.7K/363K

🇳🇮Country#120 / 1,071#120/1,071

Recent Projects

0 fixedf2 hourlyh

🌍World#118,901 / 363,098#119K/363K

🇳🇮Country#65 / 1,071#65/1,071

Total Projects

4 fixedf24 hourlyh

🌍World#118,901 / 363,098#119K/363K

🇳🇮Country#65 / 1,071#65/1,071

MRR Performance Over Time

$50k$25k$0

6 mo ago3 mo agoNow

Coming SoonGathering historical data

World Skill Rankings

of 1,094

#377

Quality ControlTop 34%

#1,910Phone Support

#2,340Phone Communication

#4,905Email Communication

#12,754Customer Service

🇳🇮Nicaragua Skill Rankings

of 19

Quality ControlTop 32%

#34Phone Support

#34Email Communication

#42Phone Communication

#194Customer Service