Jovilyn E.

VA | Email, Chat & Support | Shopify, Zendesk, STR, Crypto Specialist

Need a reliable assistant who can handle emails, data, and customer support while keeping everything organized? That’s me! I specialize in email communication, administrative support, data entry, and customer service, helping businesses run smoothly every day. I’m experienced in email support, chat support, and customer support using Zendesk, Shopify, and STR listing management. I also bring expertise as a crypto specialist, assisting with accounts, transactions, and client inquiries. I’m efficient, detail-oriented, and easy to work with. Why hire me? * Expert in Customer Service (Phone, Email, & Live Chat) * Expert in providing Administrative Support & General VA Tasks * Expert in Lead Generation & Prospect Research * Expert in Blockchain/Crypto strategy, API integration & token presales * Expert in Shopify Management, order processing, and inventory control * Expert in automating SOPs, data mining, and team collaboration * Proficient in Data Entry, Proofreading & Market Research Tools I Use: Shopify, HubSpot, Hootsuite, Zendesk, Freshdesk, Gorgias, Intercom, Slack, Zoom, Skype, WhatsApp, Telegram, Discord, Google Meet, SWFT Blockchain, Etherscan, CoinMarketCap, Internal Dashboards, Google Workspace, Microsoft Office, Canva, Grammarly, ChatGPT, Data Mining Tools, Excel/Google Sheets (Advanced), SOP Documentation If you want someone who keeps operations running flawlessly and customers happy, let’s work together!