Jamela B.

Expert Medical Virtual Assistant, USRN, PHRN, Certified Coder

I am a PHRN, USRN and CPC. I am an experienced Virtual Assistant with a strong background in healthcare administration. I specialize in managing electronic medical records (EMR), appointment scheduling, insurance verification, and patient communication. With expertise in HIPAA compliance and medical billing, I ensure seamless support for healthcare professionals. My goal is to enhance efficiency, reduce administrative burdens, and provide top-notch virtual assistance to medical practices. Let’s work together to streamline your healthcare operations! Services Offered: Administrative Support: ⮞Calendar management - Scheduling and confirming appointments - Organizing meetings and coordinating with participants - Setting up reminders and alerts ⮞Email handling - Managing inbox and filtering important emails - Drafting and responding to emails on behalf of the client - Organizing and archiving emails into folders ⮞Data entry and management - Entering data into spreadsheets, databases, and CRM systems - Updating and maintaining records - Verifying accuracy of data ⮞Personal Assistance - Managing personal appointments and tasks for executives ⮞Database Management - Updating and maintaining CRM systems - Performing data entry and cleanup - Managing contact lists ⮞Customer Service - Handling customer inquiries via phone, email, or chat - Resolving customer issues and complaints - Providing product and service information ⮞Research - Conducting market research - Gathering data for reports - Compiling information for projects ⮞File Management - Organizing and maintaining digital files - Filing and archiving documents ⮞Document Preparation - Creating, editing, and formatting documents - Preparing meeting - Drafting letters and memos