Simon D.

WhatsApp x AI x CRM API integrations that work. Expert-Vetted

Being Expert-Vetted means I have a proven track record of making your business idea real, I speak fluent API. My magic is being able to figure integrations between systems. Regard me as an API whisperer - if it has an API, I can get systems to talk. I specialise in crafting messaging mini-apps using WhatsApp Flows messaging using the Meta Cloud API, as well as a number of visual chat builder solutions like (Message) Bird, Twilio, InfoBip, Voiceflow, ManyChat, n8n. Sometimes data bridges need to be built between APIs, and for this I build micro services using Cloudflare Workers, Queues, R2, and Durable Objects. The real power of WhatsApp is realised when it is integrated it into your systems, workflows, and CRMs, as well as tapping into external services (like ChatGPT’s OpenAI) via APIs. Other API integrations I’ve done include Stripe, Monday.com, Knack, Airtable, Google Sheets, OneDrive, Hubspot to name a few. 🦸‍♂️ SUPERPOWER Articulating, framing, and presenting complex ideas after deep research. 🧰 SKILLS TOOLBOX If you need very specific skills for a defined period: • WhatsApp API bot strategy, service design, development • Customising data transformations using Cloudflare Workers where Make/Zapier can't do the job • API expert: Stripe / Monday.com / Knack / Airtable / Zoho /Google Sheets / OpenAI / Amadeus • MVPs and proof-of-concept development • UX reviews and audits • User Journey + CX Analytics • Optimisation & UX A/B Testing + CRO • Pitch research and technical leadership • Analytics deep-dives & GA4/BigQuery/GTM • App flow and user research • AWS S3/Lambda/EC2 & Cloudflare Workers • Business ⇄ Technical Communicator • Can both think and do digital: from code and Figma prototypes, to developing and articulating digital strategy for C-Suite and Technical audiences. • Was a core member of the global Publicis Groupe Creative Technologists team 💚 CLIENTS LOVE ME “I am consistently amazed by Simon's exceptional ability to tackle new initiatives with a fresh perspective. His knack for devising simple yet effective solutions to complex problems is truly remarkable. Simon's diligent work ethic is evident in his approach to challenges, and his skill in building buy-in and garnering support is second to none. He's not only a valuable team player but also a pleasure to collaborate with. Working alongside Simon is truly a rewarding experience.” - Francois Uys, Head: Digital, Marketing & Sales at Sanlam Rewards, South Africa “I had the pleasure of working with Simon significant enterprise platform project. His passion and grasp of real-life usability considerations in his design approach got the project off to a fantastic start. His problem solving approach and strategic foresight helped us design a class leading product with a future proof architecture. Skills with a winning attitude is a great combo.” - Jim Faulds, SVP Publicis Commerce SA