Ivo D.

Translation / Customer Service

🌟 Passionate Freelance Translator and CX Expert 🌟 👋 Hello! I'm Ivo Dimchev and I come armed with more than 10 years of hands-on experience, I've honed my skills to offer top-notch services to clients like you. 🔥 Why Choose Me? ✅ Multifaceted Skills: My diverse skill set includes website and app translations, article writing and translation across various domains (SEO, casinos, medical, technical), proofreading, and editing. I'm your one-stop solution for linguistic and content needs. ✅ Leadership Experience: As a seasoned manager, I've successfully led teams of 18 call center agents and managed a 4-person SEO optimization and link-building crew. My leadership skills ensure that projects are executed smoothly and efficiently. ✅ CX Excellence: I've served as a Customer Support agent for a wide range of clients, from nimble start-ups to established corporations. Your customers' satisfaction is my priority. ✅ Tech-Savvy: I'm well-versed in the digital landscape, with proficiency in the Microsoft Office suite, CRMs, Photoshop, and a solid grasp of HTML, CSS, and Dart. I'll adapt to your tech requirements seamlessly. 🚀 My Services Include: 🌐 Translation Services: Accurate and culturally sensitive translations for websites and apps. 📝 Content Creation: Articles on diverse topics, including SEO, casinos, medical, and technical subjects. 📊 Proofreading and Editing: Ensuring polished and error-free content. 🎯 Who I Work With: 👩‍💼 Small to large businesses 🏢 Start-ups 🏦 Large companies and Corporations 🗺️ Global Reach: I collaborate with clients worldwide, transcending geographical boundaries through seamless communication and project management. 📞 Let's Chat: Ready to discuss your project? Feel free to reach out, and let's transform your vision into reality. I'm just a message away!