Tracy E.

Operations & Admin Support | Systems Cleanup & Workflows

I help small and mid-sized businesses and agencies build the systems that keep daily operations running, then document them so the work doesn't live in one person's head. Most of my work falls into a few buckets: Airtable and database builds. Multi-table systems for event management, content pipelines, and contact records, including reconciling data across platforms that were never meant to talk to each other. Process documentation and SOPs. Converting how a team actually works into written procedures other people can follow, using the client's own templates and formatting standards. Bookkeeping and payroll support. QuickBooks, contractor hour tracking and timecard review, invoicing, and weekly reporting. Operations and admin support. Calendar and inbox management, scheduling configuration, phone and fax system administration, client communications, and project coordination. Platform work. Airtable, QuickBooks, GoHighLevel, Telzio, HoneyBook, Google Workspace, Microsoft 365, and scheduling tools like OnceHub. I've worked across healthcare, marketing, professional services, and creative businesses. That range means I pick things up fast and handle sensitive information carefully. I'm most useful to clients who want someone to take ownership of the details without needing constant direction. If that's what you're looking for, please tell me about your project.