Charity Ann Y.

Virtual Assistant

Hi there! I'm Charity, a dedicated professional with a diverse background in customer service, ESL teaching, and recruitment. With over 3 years of experience in customer service and ESL teaching, coupled with a year of recruitment experience, I bring a unique blend of skills and expertise to the table. 🔹 Customer Service Excellence: For approximately 3 years, I've honed my customer service skills, ensuring client satisfaction through effective communication and problem-solving. 🔹Online ESL Teaching Expertise: Holding a Bachelor's degree in Teaching majoring in English, and being a licensed professional teacher in the Philippines, I've spent 3 years helping students master the English language through various online platforms. 🔹 Recruitment Proficiency: With 10 months of experience in recruitment, I specialize in sourcing and hiring entry-level candidates. My responsibilities include tracking application counts and conducting weekly trend analysis to optimize hiring processes efficiently. In addition to my professional experiences, I offer proficiency in various tools and platforms, including Canva, Google Sheets, Docs, Zoom for virtual meetings, and email management systems like ZMail. As someone who values reliability and honesty, you can count on me to deliver high-quality work consistently. Let's collaborate and achieve great results together!