Ahsan M.

Klaviyo Expert | Email Design, Flows & Campaigns for Shopify Brands

Most Shopify brands are good at getting customers. Paid ads, influencers, marketplaces. The traffic comes in. But the moment someone buys, the system goes quiet. No follow-up. No flow. Just a receipt email and silence. That's where most of your revenue is leaking. I started on the acquisition side, managing Amazon PPC campaigns across the US and EU marketplaces for 5 years. In one account, I brought ACoS down from 45% to 19% in 90 days. Alongside that, I co-founded an ecommerce marketing agency where I handled retention and lifecycle email for DTC brands while also running their paid acquisition. Most of the email systems in my portfolio come from that work. I've since moved that focus fully onto Upwork as an independent specialist. All of that taught me something most email marketers miss: not all customers are the same. Someone who clicked a paid ad behaves differently from someone who found you organically. Their intent is different. Their buying threshold is different. Your email system should reflect that. Most don't. I work with Shopify and ecommerce brands on Klaviyo and Omnisend to build email systems that actually convert the traffic you're already paying for. What that looks like: - Core flow setup: Welcome, Abandoned Cart, Browse Abandonment, Post-Purchase, Winback, and more - Segmentation based on traffic source, purchase behavior, and customer lifecycle - Campaign planning for product launches, promotions, and seasonal pushes - Email copywriting and design built around buyer intent - A/B testing on subject lines, timing, and offers - Klaviyo and Omnisend account audits with clear, prioritized action steps I start with a paid audit. I go through your Klaviyo or Omnisend account and show you exactly what's missing, what's underperforming, and what's worth fixing first. In priority order, not a generic checklist. From there, we decide together if it makes sense to move forward. If you're already spending on ads but email isn't pulling its weight, that gap is worth closing. Send me a message, and we'll take a look.