Bernardo C.

My experience includes residential portfolio management, leasing, rent collections, delinquency management, vendor coordination, maintenance oversight, owner communication, renewals, move-ins, compliance, and eviction support. I've also led operational improvements by developing SOPs, implementing workflow automation, creating accountability systems, onboarding new portfolios, improving team communication, and helping companies scale through better processes. My goal is simple: create organized operations that improve resident satisfaction, support your team, and increase profitability. Skills Property Management Residential Property Management Property Operations Portfolio Management Operations Management Process Improvement Project Management Standard Operating Procedures (SOPs) Leasing Lease Administration Tenant Relations Resident Relations Resident Screening Move-In & Move-Out Coordination Rent Collections Eviction Coordination Owner Relations Vendor Management Vendor Coordination Maintenance Coordination Work Order Management Remote Team Management Customer Service AppFolio Buildium Propertyware Monday. com Aptly zInspector Tenant Turner Rently Google Workspace Microsoft Office DocuSign RingCentral Rentcheck