Munir S.

I build custom AI solutions, AI agents, and automation systems that do real business work, answer customer calls, qualify leads, book appointments, update CRMs, automate workflows, and turn business data into actionable insights. 𝗧𝗵𝗲 𝗿𝗲𝘀𝘂𝗹𝘁? Less manual work, faster responses, fewer missed opportunities, and business operations that don't depend on someone constantly chasing the next task. 𝗥𝗘𝗔𝗟 𝗦𝗬𝗦𝗧𝗘𝗠𝗦 𝗜'𝗩𝗘 𝗕𝗨𝗜𝗟𝗧 & 𝗗𝗘𝗟𝗜𝗩𝗘𝗥𝗘𝗗 𝗔𝘂𝘀𝘁𝗿𝗮𝗹𝗶𝗮𝗻 𝗦𝗼𝗹𝗮𝗿 & 𝗘𝗹𝗲𝗰𝘁𝗿𝗶𝗰𝗮𝗹 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 | 𝗔𝗜 𝗩𝗼𝗶𝗰𝗲 & 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 Their team was manually handling customer calls, routing inquiries, and updating Simpro CRM. I built an end-to-end AI automation system using Twilio, Retell AI, n8n, and Simpro that handles inbound/outbound calls, identifies customers, qualifies leads, routes requests, and updates CRM records automatically. 𝗥𝗲𝘀𝘂𝗹𝘁𝘀: 4/7 call coverage, eliminated manual call logging, and high-priority lead follow-ups triggered within 60 seconds. 𝗨𝗿𝗯𝗮𝗻 𝗕𝗼𝗱𝘆 𝗣𝗵𝘆𝘀𝗶𝗼𝘁𝗵𝗲𝗿𝗮𝗽𝘆, 𝗨𝗞 | 𝗔𝗜 𝗥𝗲𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗶𝘀𝘁 & 𝗖𝗥𝗠 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 Built a 24/7 AI receptionist integrating Twilio, Retell AI, n8n, Cliniko, and GoHighLevel. The system identifies new and existing patients, handles appointment inquiries, manages booking workflows, and automatically synchronizes patient information. 𝗥𝗲𝘀𝘂𝗹𝘁𝘀: Automated appointment handling, eliminated manual CRM logging, and bookings completed in under 60 seconds, as reported in the case study. 𝗧𝗲𝗸-𝗜𝗻𝘀𝗶𝗴𝗵𝘁 | 𝗖𝘂𝘀𝘁𝗼𝗺 𝗔𝗜 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 & 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 Developed an AI-powered organizational intelligence platform that transforms company documents, policies, and operational data into searchable knowledge. The platform combines intelligent document processing, LLM-powered answers, knowledge retrieval, and analytics dashboards to help employees find information faster and leadership make informed decisions. 𝗪𝗛𝗔𝗧 𝗜 𝗖𝗔𝗡 𝗕𝗨𝗜𝗟𝗗 𝗙𝗢𝗥 𝗬𝗢𝗨 ⚡ Custom AI Solutions & Applications - Custom AI applications and SaaS features - LLM-powered tools, copilots, and assistants - RAG systems and AI knowledge bases - Document intelligence and AI-powered reporting ⚡ AI Agents & Voice AI - Intelligent AI agents and tool-using workflows - Inbound and outbound AI voice agents - AI receptionists and appointment booking - Lead qualification, routing, and human handoffs ⚡ AI Automation & CRM Integrations - n8n, Make, and Zapier automation - Lead capture, qualification, and follow-ups - CRM integration and data synchronization - API, webhook, and database integrations - Automated reporting and business workflows 𝗛𝗢𝗪 𝗜 𝗔𝗣𝗣𝗥𝗢𝗔𝗖𝗛 𝗬𝗢𝗨𝗥 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 I don't recommend AI just because it's available. I look at how your business operates, identify where time, information, or opportunities are being lost, and build reliable systems around your existing processes. Whether you need a custom AI platform, an intelligent agent, or a straightforward automation, the goal is the same: **a working solution that produces measurable business value.** 𝗧𝗘𝗖𝗛𝗡𝗢𝗟𝗢𝗚𝗜𝗘𝗦 OpenAI · Claude · LangChain · LangGraph · Python · JavaScript · Retell AI · Vapi · Twilio · n8n · Make · Zapier · GoHighLevel · HubSpot · PostgreSQL · APIs & Webhooks · AWS 𝗦𝗘𝗘 𝗠𝗬 𝗪𝗢𝗥𝗞 𝗕𝗘𝗙𝗢𝗥𝗘 𝗬𝗢𝗨 𝗛𝗜𝗥𝗘 I can walk you through relevant AI systems I've built, their architecture, and actual workflows during a discovery call, so you can evaluate my experience beyond a list of skills. 𝗧𝗲𝗹𝗹 𝗺𝗲 𝘄𝗵𝗮𝘁 𝘆𝗼𝘂'𝗿𝗲 𝘁𝗿𝘆𝗶𝗻𝗴 𝘁𝗼 𝗯𝘂𝗶𝗹𝗱 𝗼𝗿 𝘄𝗵𝗶𝗰𝗵 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗶𝘀 𝘀𝗹𝗼𝘄𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗱𝗼𝘄𝗻. 𝗜 𝘄𝗶𝗹𝗹 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂 𝗶𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝘄𝗵𝗲𝗿𝗲 𝗰𝘂𝘀𝘁𝗼𝗺 𝗔𝗜, 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗮𝗴𝗲𝗻𝘁𝘀, 𝗼𝗿 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗰𝗮𝗻 𝗺𝗮𝗸𝗲 𝘁𝗵𝗲 𝗯𝗶𝗴𝗴𝗲𝘀𝘁 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲.