Rizalyn T.

Online Business Management | Customer Service Pro | eCommerce Pro

⭐️⭐️ OVER 16000+ HOURS SPENT ON UPWORK ⭐️⭐️ ⭐️⭐️ Top Rated Operations Manager | Virtual Assistant⭐️⭐️ Hi, I'm Riza, Thank you for your interest in looking at my profile. I am a Virtual Assistant/Program Manager for 6 years now and have been in the Business Process Outsourcing (BPO) Industry for a total of 10 years. I have worked for reputable companies all over the world including Verizon and American Express in the United States, Capital One in UK, Spark Telco in New Zealand and Dodo Australia. As a freelancer, I have acquired several skills and used different tools. Most of them were acquired from being an eCommerce Freelancer. These skills include: Recruitment Payroll People Management Phone Support Chat Support Email Handling Order Fulfillment Product Research Product Listing Content Writing Facebook Management Chargeback/Disputes Resolution Facebook Ads Google Calendar I have used platforms and tools including: Ordermetrics Hootsuite MassFulfill Shopify Dropified Oberlo Slack Trello Zendesk Freshdesk Gorgias Asana Wordpress Zoho Word Excel Google Spreadsheet Adobe Photoshop Canva I am also a Shopify Manager and is currently managing a team part-time working for 5 hours a day weekends off. I am fully equipped with tools needed to ensure that tasks are done and that there would be no room for service interruptions that may greatly affect the completion of tasks at a given time. I have 2 DSL connections from different internet service providers. I also have a laptop and a desktop, so in worse case, I can use my laptop and the data connection from my mobile phone. I guarantee 100% dedication not only with the tasks you'll entrust me with but more so in helping you grow your business. I'm looking forward to working with you.