Frances Ann R.

I've been in the customer service industry for fourteen years, assisting U.S.-based customers. I've been in the Sales, Technical Support, Chat/Email Support, Telemarketing, E-commerce, Dropshipping, and Banking industries. I am knowledgeable in customer relations, customer service, admin jobs, web research, and account balancing. I enjoy talking to customers and helping them resolve their issues and concerns. My primary goal is to always resolve customer concerns effectively while ensuring a positive outcome for both the customer and the company, making sure they are satisfied with the service they receive. I hope you can give me a chance to prove my skills in your business/company. Thank you.