Rychelle Joan E.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I am Rychelle Joan G. Ebonia, a Bachelor of Arts graduate in International Studies with extensive experience in operations, customer service, administration, virtual assistance, and tourism support. I help businesses streamline processes, manage daily operations, and deliver excellent customer experiences across different industries. I spent 7 years with Nike as a Store Supervisor, where I managed daily store operations, supervised staff, monitored performance, ensured sales targets were achieved, and maintained high standards of customer satisfaction. This role strengthened my leadership, organizational, and problem-solving skills in a fast-paced retail environment. For the past 8 years, I have worked as a Virtual Assistant and Social Media Manager through Upwork. My responsibilities include managing multiple Instagram accounts, scheduling and creating content, increasing engagement through consistent reel posting, and providing reliable administrative and operational support. Currently, I work as a Reservations Manager for an Australian tourism company, where I handle customer inquiries, manage bookings and rebookings, coordinate logistics such as pickup arrangements, and ensure smooth reservation processes. I also support sales, marketing, and accounting-related tasks, giving me strong experience in multitasking across different business functions. I am highly adaptable, detail-oriented, and capable of managing multiple responsibilities in dynamic environments. I am experienced in customer-facing roles as well as behind-the-scenes operational support, making me flexible for a wide range of industries including e-commerce, admin support, virtual assistance, customer service, and tourism. My goal is to support businesses by improving efficiency, maintaining strong communication, and ensuring smooth day-to-day operations.