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Cheyenne H.
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Cheyenne H.

Customer and Business Acquisition (Service & Sales)

Are you seeking assistance with customer acquisition, follow-up with lost leads, onboarding new clients, customer retention, or account management? These are areas where I excel and take pleasure, and I am eager to put my skills to work in helping your business grow and building trust with your clients. My experience includes several years of remote work with start-ups, as well as the ability to self-manage effectively and maintain a strong drive for perfection. My palpable passion for helping customers succeed and reach their goals is evident in my coaching approach. My friendly, caring, and upbeat personality translates well to my phone presence, as I have a talent for quickly building trust with clients and winning them over, even in challenging situations. I enjoy working collaboratively with others and am a dedicated team player who is always willing to help colleagues. Additionally, I have created training materials and conducted one-on-one and group training. I firmly believe that customer education plays a crucial role in the buying process today, and my goal is to become a Subject Matter Expert in order to provide customers with the knowledge and confidence necessary to make informed decisions. I am excited about the opportunity to work with you and bring my passion, charisma, and strong work ethic to your company.

🇺🇸Cleveland County, United States$34/hr100% JSS5.00 (11)Since Jun 2018

Earnings and projects

MRR
$4.7k

Last 6 months ÷ 6

World#6,023 / 412k
🇺🇸Country#1,979 / 62.1k
Revenue, last 30 days
$4.5k

Last 6 months: $28k

World#6,593 / 412k
🇺🇸Country#2,034 / 62.1k
Total earnings
$226k

Billed in all: $231k

World#12,626 / 412k
🇺🇸Country#3,200 / 62.1k
Per project
$14k

$14k in the last 6 months

World#10,093 / 412k
🇺🇸Country#1,756 / 62.1k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇺🇸Country#11,762 / 62.1k
Projects in all
16

Across 21 contracts

29% fixed71% hourly
World#155,087 / 412k
🇺🇸Country#22,338 / 62.1k

Earnings, last 30 days

$231k+$4.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$225.0k$227.5k$230.0k$232.5kOct 8Oct 23Nov 7

Skill rankings: Top 0.46% in Customer Service

Top 1% in 5 of 9 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #11Employee Training582 freelancers · 🇺🇸 #9Top 2%
  2. #12Customer Acquisition639 freelancers · 🇺🇸 #8Top 2%
  3. #29Customer Retention2,511 freelancers · 🇺🇸 #13Top 1%
  4. #35Phone Communication6,538 freelancers · 🇺🇸 #19Top 0.54%
  5. #48Account Management3,086 freelancers · 🇺🇸 #22Top 2%
  6. #69Email Communication14,123 freelancers · 🇺🇸 #24Top 0.49%
  7. #91Sales9,827 freelancers · 🇺🇸 #41Top 0.93%
  8. #135Administrative Support27,851 freelancers · 🇺🇸 #41Top 0.48%