HasinNy Aina Sitraka Claudia R.

- Graduate from the University, Commerce and Business Administration Section in Madagascar - 08 years of experience as a customer service, virtual assistant, quality manager, writing, proofreading and transcription in French , - Excellent fluency, both written and verbal in French - Level good in English Meticulous, I am professional, motivated and reliable with great adaptability. My top priority is to satisfy you in order to provide the best service. My professional background has allowed me to acquire knowledge and skills useful for customer service and support to promote your business. My tasks included: Marketing and Sales, Customers research, E-mail management, English-French transcription, Product search and Description, Order processing, Order fulfillment. EXPERIENCE AND SKILLS * Customer service : • Email/Chat Support • Sales • Social Media Management * E-Commerce Brand and Dropshipping Management : • Email/Chat Support • Product pages creation • Order Processing - Order Fulfillment. • Social Media Management *Shopify Dropshipping - Shopify Store design