Akriti K.

Virtual Assistant | Administrative Assistant | CRM | Content Manager

I am a sincere soul with creative ideas || A B2B (Buddy to your Business) || A Soulmate to the Solopreneurs and Entrepreneurs! With excellent communication skills and 7 years of extensive work experience, I have worked with 650+ clients from across the globe and effectively managed 900+ projects. Here are some of the services I am proficient at: 1. Client Acquisition & Relationship Management: I am a dynamic and self-motivated professional with 5+ years of work experience as a Client/Customer Acquisition Manager. I have a proven record of generating, building, and retaining relationships with clients/customers all across the globe from different hierarchies and industries. Making the best use of my skill set, I specialize in understanding the client's/customer's requirements well, thereby developing business opportunities that can help in achieving organizational goals. I have closely worked with several Small businesses, Content Development Agencies, Digital Marketers, Entrepreneurs, and Solopreneurs to help them with client acquisition and relationships. From acquisition and onboarding to helping them accomplish their requirements, I help my clients strategize the workflow to ensure the smooth flow of projects. I hold expertise in drafting attention-grabbing proposals, strategic quotations, emails and outlines for potential clients and projects. I use my negotiation skills to get the best deals for my clients. 2. Customer Support/Customer Service Specialist: Making use of my excellent communication skills and fluency in English, I have been offering customer support services in terms of Live Chat and Email support for small businesses, Shopify apps, Artists and content agencies. 3. Virtual Assistance: With 3+ years of experience as a reliable Virtual Assistant, I understand that the entrepreneurial journey can be hard and really challenging, but I am here to help you focus on building the "MAIN THING" while you can delegate the secondary responsibilities to me. Known for my attention to detail, excellent communication skills, proactive approach, and ability to manage multiple tasks, I am committed to helping businesses streamline their operations and achieve their goals with precision and professionalism. I assure you that together, the journey of growth will be fun. I provide general assistance, administrative assistance and executive assistance services. 3. Project Management: I am well-experienced in understanding the project requirements and drafting crystal clear and easy-to-follow project-specifics for the team members. I am also well-versed in using various project management tools. Managing the complete project life cycle for clients and ensuring top-quality deliveries is my only commitment. I have managed multiple projects and a team of 18-25 writers, editors designers and proofreaders in my previous job role. 4. Social Media Management: Digital is the new physical but do you have a lot on your plate to manage? I am here to help you streamline and schedule all your social media posts, keep your audience and community engaged, and reply to their DMs and emails while you are busy skyrocketing your business. Moreover, my Canva designing skill is the bonus you get while hiring me as your SMM. 5. Content Manager: With my 3+ years of experience working in a content development agency, I have all the relevant skills you are looking for in your Content Manager. From understanding the project requirements well to reviewing the quality of the content, proofreading, and ensuring it is as per the requirement - I can effectively manage it all. 6. Online Bidding: I have 3+ years of experience bidding and generating leads on freelancing platforms. I hold expertise in drafting attention-grabbing bid proposals manually customized as per the job requirement. 7. Inbox and Email Management: Efficient Email Manager experienced in organizing inboxes, prioritizing messages, and ensuring timely responses to maintain smooth communication. Skilled in streamlining email workflows, flagging urgent tasks, and managing multiple accounts for optimal organization and productivity. 8. Data Entry, Internet Research, Documents Organization, Copy Typing, Transcription & Annotation: I assure you of nothing short of accuracy and timely delivery. I am an avid learner, and there are several other ways in which I can help you with my skills, knowledge, experience and expertise. Feel free to contact me, and we can chalk out a plan on how we can take your business to the heights of success. Let me be the Buddy your Business is looking for!