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Chris J.
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Chris J.

AI Agents & Automation Expert | n8n Verified Creator | AI Chatbots

I build AI support and operations systems that pay for themselves. Here is what that has looked like. For an ecommerce client, I built an AI support system that now answers 4,500 tickets a week and cleared a 1,400-ticket backlog down to 400 in one hour. For Wagnific, an n8n and Freshdesk support system cut response time by 95.66% and resolution time by 62.78%. It now closes 84% of all cases with no human involved. For a SaaS founder, an n8n chatbot that handles support for 12,993 paying subscribers, with no extra headcount. For another ecommerce client, the CS team's workload dropped 75%. Their words, not mine. On one project I went through 3,829 past tickets and found 96% could be handled by AI and 27% arrived with no order ID, then designed around both. On the same account I checked 1,413 orders in a day and found one supplier cancelling 9.9% of them against another's 4.0%. Nobody had looked before. Before freelancing I was COO of an ecommerce brand that grew from about $1M to $7M in revenue. I joined on the warehouse floor and left running the operation. The systems I built added $330K in profit and cut 160 hours of manual work a month. 33 projects delivered. 100% Job Success Score. 4.9 star average. n8n Verified Creator. Send me an invitation or a message and I'll reply with a personal Loom on how I would fix your specific problem. 🧰 Tools I regularly build with: n8n • Claude • Apify • Clay • Apollo • WhatsApp Business API • Google Workspace • Webhooks • Custom APIs • Supabase • Airtable • Pipedrive • ManyChat • Freshworks

🇸🇪Finspang, Sweden$36/hr100% JSS4.98 (25)Since Jun 2018
GlobeUpwork

Earnings and projects

MRR (estimate)
≈$587

An estimate from an earlier read

World#71,260 / 412k
🇸🇪Country#92 / 817
Revenue, last 30 days
$0

Last 6 months: $3.5k

Total earnings
$15k

Billed in all: $15k

World#162,071 / 412k
🇸🇪Country#273 / 817
Per project
$411

$440 in the last 6 months

World#201,256 / 412k
🇸🇪Country#403 / 817
Projects, last 6 months
8

Across 9 contracts

100% fixed0% hourly
World#24,500 / 412k
🇸🇪Country#42 / 817
Projects in all
37

Across 40 contracts

95% fixed5% hourly
World#81,188 / 412k
🇸🇪Country#120 / 817

Earnings, last 30 days

$15.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$15.0k$15.2k$15.4k$15.6kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 16% in API

Ranked by MRR among everyone on Upwork with the skill.

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  4. #630Chatbot Development3,106 freelancers · 🇸🇪 #2Top 20%
  5. #669AI Implementation2,383 freelancers · 🇸🇪 #2Top 28%
  6. #877Email Automation4,268 freelancers · 🇸🇪 #4Top 21%
  7. #1,143ChatGPT5,589 freelancers · 🇸🇪 #2Top 20%
  8. #1,185Automated Workflow5,123 freelancers · 🇸🇪 #4Top 23%