Chris J.
AI Agents & Automation Expert | n8n Verified Creator | AI Chatbots
I build AI support and operations systems that pay for themselves. Here is what that has looked like. For an ecommerce client, I built an AI support system that now answers 4,500 tickets a week and cleared a 1,400-ticket backlog down to 400 in one hour. For Wagnific, an n8n and Freshdesk support system cut response time by 95.66% and resolution time by 62.78%. It now closes 84% of all cases with no human involved. For a SaaS founder, an n8n chatbot that handles support for 12,993 paying subscribers, with no extra headcount. For another ecommerce client, the CS team's workload dropped 75%. Their words, not mine. On one project I went through 3,829 past tickets and found 96% could be handled by AI and 27% arrived with no order ID, then designed around both. On the same account I checked 1,413 orders in a day and found one supplier cancelling 9.9% of them against another's 4.0%. Nobody had looked before. Before freelancing I was COO of an ecommerce brand that grew from about $1M to $7M in revenue. I joined on the warehouse floor and left running the operation. The systems I built added $330K in profit and cut 160 hours of manual work a month. 33 projects delivered. 100% Job Success Score. 4.9 star average. n8n Verified Creator. Send me an invitation or a message and I'll reply with a personal Loom on how I would fix your specific problem. 🧰 Tools I regularly build with: n8n • Claude • Apify • Clay • Apollo • WhatsApp Business API • Google Workspace • Webhooks • Custom APIs • Supabase • Airtable • Pipedrive • ManyChat • Freshworks
Earnings and projects
An estimate from an earlier read
Last 6 months: $3.5k
Billed in all: $15,288$15k
$440 in the last 6 months
Across 9 contracts
Across 40 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 16% in API
Ranked by MRR among everyone on Upwork with the skill.
- #35Freshworks CRM121 freelancers · 🇸🇪 #1Top 29%🇸🇪#1 of 1
- #92WhatsApp472 freelancers · 🇸🇪 #2Top 19%🇸🇪#2 of 2
- #577AI Consulting2,322 freelancers · 🇸🇪 #2Top 25%🇸🇪#2 of 4
- #630Chatbot Development3,106 freelancers · 🇸🇪 #2Top 20%🇸🇪#2 of 5
- #669AI Implementation2,383 freelancers · 🇸🇪 #2Top 28%🇸🇪#2 of 6
- #877Email Automation4,268 freelancers · 🇸🇪 #4Top 21%🇸🇪#4 of 7
- #1,143ChatGPT5,589 freelancers · 🇸🇪 #2Top 20%🇸🇪#2 of 7
- #1,185Automated Workflow5,123 freelancers · 🇸🇪 #4Top 23%🇸🇪#4 of 8