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Dominic Victor A.
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Dominic Victor A.

15+ years Customer Service Expert/Virtual Assistant

With over 15 years of customer service experience under my belt, I am the perfect contractor for you. I have dealt with different customers and clients from all walks of life. I have worked in the United States, Middle East and South East Asia. I enjoy being of service and I thrive when I handle difficult and challenging customers. I spent almost 15 years in the United States, both in New York and California, and this has equipped me with the skills I need to be really good at customer service as both States demand the highest level of quality service. Developing a good rapport and regular communication is important to me. It ensures the project or task is completed to the specific guidelines required. I pride myself in giving my 100% whenever I take on a job and your satisfaction is my number one priority.

🇵🇭San Fabian, Philippines$15/hr100% JSS4.20 (2)Since Jun 2018

Earnings and projects

MRR
$3k

Last 6 months ÷ 6

World#12,526 / 412k
🇵🇭Country#819 / 56.3k
Revenue, last 30 days
$3k

Last 6 months: $18k

World#12,563 / 412k
🇵🇭Country#916 / 56.3k
Total earnings
$160k

Billed in all: $166k

World#21,394 / 412k
🇵🇭Country#2,093 / 56.3k
Per project
$27k

$4.5k in the last 6 months

World#3,633 / 412k
🇵🇭Country#576 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
6

Across 16 contracts

6% fixed94% hourly
World#250,290 / 412k
🇵🇭Country#23,310 / 56.3k

Earnings, last 30 days

$166k+$3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$162k$164k$166kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 7

Rarest: top 0.89% in Typing, of 5,170. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Rapportive46 freelancers · 🇵🇭 #1Top 2%
  2. #46Typing5,170 freelancers · 🇵🇭 #9Top 0.89%
  3. #160Communications7,670 freelancers · 🇵🇭 #32Top 2%
  4. #226English17,148 freelancers · 🇵🇭 #24Top 1%
  5. #270Email Communication14,123 freelancers · 🇵🇭 #104Top 2%
  6. #435Customer Support20,101 freelancers · 🇵🇭 #152Top 2%
  7. #718Customer Service37,167 freelancers · 🇵🇭 #249Top 2%