Eduardo G.

I am a bilingual Customer Service Representative with a degree in marketing and 3 years of experience working directly with Chief Executive Officers and managers for all different kind of companies of all sectors. I can communicate fluently in English and Spanish, and I am proficient at generating leads and converting potential customers into actual sales. I enjoy creating engaging content for social media and managing Facebook, Instagram, and Twitter accounts. In technical aspects, I can use Shopify, Zendesk, Freshdesk, Helpscout, and many other similar customer care platforms. I can also use software such as Google Docs and Google Sheets with ease. I always pay attention to details and make sure that all customers are satisfied. I focus on their needs individually in a polite and caring manner to provide only the best shopping experience. Furthermore, I would like to add that I feel a genuine passion when working with large audiences and customers. I commit to my tasks and always keep a positive and constructive attitude when working in groups with my workmates.