Diane S.
Virtual Assistant | Admin & Operations Support Specialist
I help e-commerce founders reclaim 10–20 hours a week by taking full ownership of the back-end ecosystem. From complex logistics to automated customer support, I build the systems that keep your brand running while you focus on growth. Core Expertise: Shopify Operations: Full-service store management, inventory syncing, and app integration. Logistics & Claims: Expert handling of USPS/UPS appeals and carrier claims to recover lost revenue. CX Architecture: Gorgias Specialist—building automated workflows that reduce response times and boost sales. Admin Strategy: Implementing AI-driven reporting and streamlined order flows for high-volume stores. Focusing on the details so you can focus on the vision.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $65,202$65k
$2.8k in the last 6 months
Across 15 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Canva
Ranked by MRR among everyone on Upwork with the skill.
- #20Third-Party Logistics256 freelancers · 🇵🇭 #11Top 8%🇵🇭#11 of 106
- #55Ecommerce Order Fulfillment755 freelancers · 🇵🇭 #32Top 7%🇵🇭#32 of 376
- #76Kajabi1,243 freelancers · 🇵🇭 #17Top 6%🇵🇭#17 of 258
- #76Supply Chain & Logistics1,161 freelancers · 🇵🇭 #14Top 7%🇵🇭#14 of 263
- #78Logistics Coordination1,159 freelancers · 🇵🇭 #22Top 7%🇵🇭#22 of 364
- #113Shopify Dropshipping2,301 freelancers · 🇵🇭 #18Top 5%🇵🇭#18 of 320
- #158Gorgias1,588 freelancers · 🇵🇭 #88Top 10%🇵🇭#88 of 895
- #201Email Management4,968 freelancers · 🇵🇭 #92Top 4%🇵🇭#92 of 2,289