Nesanne Leigh Blanche C.

Customer Support Specialist | Executive Virtual Assistant | SDR & Lead

🚀 Need a reliable Virtual Assistant who can handle customer support, appointment setting, lead generation, and day-to-day operations—without constant supervision? I help busy business owners stay organized, improve customer experience, and save time through professional virtual assistance and customer support services. With experience supporting major brands like DirecTV-AT&T, Macy’s, Iron Mountain, and Select Home Warranty, I know how to communicate professionally, solve problems quickly, and keep operations running smoothly. 💼 Here’s how I can support your business: 🏢 Executive Virtual Assistant & Administrative Support • Calendar management and appointment setting • Inbox and CRM management • Data entry and administrative support • Client follow-ups and communication • Front desk and virtual receptionist support 📞 Customer Support Specialist (Phone, Email & Chat Support) • Handle customer inquiries professionally and efficiently • Resolve billing and technical support concerns • Manage email support and live chat support • Maintain accurate CRM documentation • Deliver positive customer experiences that improve retention 📱 Social Media & Community Support • Moderate online communities and social media groups • Respond to comments and member inquiries • Remove spam and inappropriate content • Maintain a positive and professional online environment 🏡 Lead Generation & Real Estate Virtual Assistant • Cold calling buyers and sellers • Appointment setting and lead qualification • CRM management using Podio, Mojo, Five9, CallTools, and XenCall • Consistently generated 5+ qualified leads daily • Organized pipelines and accurate reporting 💡 Why clients work with me: ✔ Reliable and detail-oriented ✔ Strong communication skills ✔ Fast learner and adaptable ✔ Able to work independently ✔ Organized, proactive, and professional If your business needs a dependable Virtual Assistant, Customer Support Specialist, or Lead Generation expert who can keep things organized and provide excellent customer service, I’m ready to help. 📩 Send me a message — let’s discuss how I can support your business goals.