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Cynthia Fe M.

Cynthia Fe M.

10 Yrs.+ Customer Service Experience

Customer Support Specialist with more than 10 years of experience in both local and international clients. Investigated fraud cases involving chargeback, botting, scamming and hacking. Highly proficient in spoken and written English. Online Game Community Management, Forum Moderation, Plans/facilitates in-game events Experience in game testing and bug reports. Experience in Zendesk.

🇵🇭Laguna, Philippines$15/hr100% JSS4.31 (9)Since Jun 2018
GlobeUpwork

Earnings and projects

MRR (estimate)
≈$3.3k

An estimate from an earlier read

World#11,181 / 412k
🇵🇭Country#677 / 56.3k
Revenue, last 30 days
$179

Last 6 months: $20k

World#84,049 / 412k
🇵🇭Country#16,611 / 56.3k
Total earnings
$89k

Billed in all: $93k

World#44,275 / 412k
🇵🇭Country#6,027 / 56.3k
Per project
$11k

$4.9k in the last 6 months

World#13,840 / 412k
🇵🇭Country#3,181 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,815 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
8

Across 12 contracts

33% fixed67% hourly
World#223,562 / 412k
🇵🇭Country#19,769 / 56.3k

Earnings, last 30 days

$93.3k+$173 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$93.0k$93.5k$94.0k$94.5kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 1% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #20Game Testing852 freelancers · 🇵🇭 #6Top 2%
  2. #40Event Planning1,338 freelancers · 🇵🇭 #2Top 3%
  3. #45Community Management2,973 freelancers · 🇵🇭 #6Top 2%
  4. #143Zendesk5,908 freelancers · 🇵🇭 #54Top 2%
  5. #220Email Communication14,123 freelancers · 🇵🇭 #86Top 2%
  6. #226Microsoft Office15,119 freelancers · 🇵🇭 #47Top 1%
  7. #423Administrative Support27,852 freelancers · 🇵🇭 #161Top 2%
  8. #572Data Entry53,630 freelancers · 🇵🇭 #170Top 1%