Veberly M.
Customer Support I Technical Support I Virtual Assistant
Hi I'm Veb! I have over 16 years of virtual assistant, technical support, and customer support experience. With a proven track record in virtual assisting, customer service, technical support, account management and administrative support, I’ve developed a wide-ranging skill set and a passion for delivering top-quality service. My experience includes a variety of areas, such as: - E-commerce platforms - Order Fulfillment - Email/Chat/SMS Support - Business Application - Phone Support - Conceirge Talent Admin - Appointment Setter for Financial accounts and Real Estate - Project Management - Online learning environments I have excellent English communication skills. I am a fast learner and tech-savvy. Email/Chat/SMS Support/Customer Service - Answering product-related questions. Answering order-related questions. - Salesforce - Ring Central - Line2 - Intuit Quickbooks - Freshdesk - FrontApp - Zoho - Hydra2 - HelpScout - Zendesk If you're looking for a loyal, dedicated and hard-working person who knows her way around a computer and believes in honesty and good working relation with the client - then I'm the person you need to work with!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.4k
Billed in all: $111,225$111k
$9.4k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 5% in English
Ranked by MRR among everyone on Upwork with the skill.
- #123Inbound Inquiry1,295 freelancers · 🇵🇭 #65Top 9%🇵🇭#65 of 784
- #149BPO Call Center1,567 freelancers · 🇵🇭 #72Top 10%🇵🇭#72 of 880
- #233Product Knowledge2,128 freelancers · 🇵🇭 #128Top 11%🇵🇭#128 of 1,267
- #550Intuit QuickBooks5,208 freelancers · 🇵🇭 #147Top 11%🇵🇭#147 of 1,371
- #601Phone Support5,089 freelancers · 🇵🇭 #301Top 12%🇵🇭#301 of 2,568
- #835English17,148 freelancers · 🇵🇭 #150Top 5%🇵🇭#150 of 1,895
- #1,151Technical Support11,267 freelancers · 🇵🇭 #574Top 10%🇵🇭#574 of 6,366
- #1,184Online Chat Support11,527 freelancers · 🇵🇭 #686Top 10%🇵🇭#686 of 6,896