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Veberly M.
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Veberly M.

Customer Support I Technical Support I Virtual Assistant

Hi I'm Veb! I have over 16 years of virtual assistant, technical support, and customer support experience. With a proven track record in virtual assisting, customer service, technical support, account management and administrative support, I’ve developed a wide-ranging skill set and a passion for delivering top-quality service. My experience includes a variety of areas, such as: - E-commerce platforms - Order Fulfillment - Email/Chat/SMS Support - Business Application - Phone Support - Conceirge Talent Admin - Appointment Setter for Financial accounts and Real Estate - Project Management - Online learning environments I have excellent English communication skills. I am a fast learner and tech-savvy. Email/Chat/SMS Support/Customer Service - Answering product-related questions. Answering order-related questions. - Salesforce - Ring Central - Line2 - Intuit Quickbooks - Freshdesk - FrontApp - Zoho - Hydra2 - HelpScout - Zendesk If you're looking for a loyal, dedicated and hard-working person who knows her way around a computer and believes in honesty and good working relation with the client - then I'm the person you need to work with!

🇵🇭Bulacan, Philippines$12/hr100% JSS4.57 (10)Since Jun 2018

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#30,521 / 412k
🇵🇭Country#4,352 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $9.4k

World#33,587 / 412k
🇵🇭Country#5,941 / 56.3k
Total earnings
$106k

Billed in all: $111k

World#36,475 / 412k
🇵🇭Country#4,611 / 56.3k
Per project
$8.9k

$9.4k in the last 6 months

World#18,462 / 412k
🇵🇭Country#4,339 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
12
8% fixed92% hourly
World#183,649 / 412k
🇵🇭Country#15,258 / 56.3k

Earnings, last 30 days

$111k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$109k$110k$111k$112kOct 8Oct 23Nov 7

Skill rankings: Top 5% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #123Inbound Inquiry1,295 freelancers · 🇵🇭 #65Top 9%
  2. #149BPO Call Center1,567 freelancers · 🇵🇭 #72Top 10%
  3. #233Product Knowledge2,128 freelancers · 🇵🇭 #128Top 11%
  4. #550Intuit QuickBooks5,208 freelancers · 🇵🇭 #147Top 11%
  5. #601Phone Support5,089 freelancers · 🇵🇭 #301Top 12%
  6. #835English17,148 freelancers · 🇵🇭 #150Top 5%
  7. #1,151Technical Support11,267 freelancers · 🇵🇭 #574Top 10%
  8. #1,184Online Chat Support11,527 freelancers · 🇵🇭 #686Top 10%