Poonam P.
AI Automation Engineer | Claude Code, MCP, RAG, n8n, Agents, GHL & CRM
I automate the work your team does by hand every week: lead routing, CRM updates, document processing, reporting, and AI agents that own a task end to end. 180+ contracts, 13,000+ hours, 100% Job Success, Top Rated Plus, and not one project I have had to walk away from. Before you read further, here is the fastest way to judge me: send me your process and I will send back a walkthrough of how I would automate it, free, before you commit to anything. If I think automation is the wrong answer for you, I will say that instead. It happens more often than people expect, and hearing it costs you nothing compared to paying me to build the wrong thing. WHAT I BUILD Workflow automation: lead qualification and routing, invoice and document processing, approvals, scheduled syncs, and reporting that sends itself. n8n, Make, Zapier, and Python when no-code hits its ceiling. AI agents and MCP: agents that research, triage, draft and follow up, wired into your CRM and internal tools. Custom MCP servers and Claude Code setups that connect Claude directly to the systems you already run on. GoHighLevel and CRM automation: GHL sub-accounts, pipelines, workflows and snapshots, plus HubSpot, Salesforce and Pipedrive automation that keeps your data clean and your follow-ups on time. RAG and knowledge systems: internal assistants that answer from your own documents, with sources attached and retrieval you can actually trust. Fixing AI builds that broke: half-finished agents, and Lovable or Replit prototypes that demo well but have no error handling. I make them production-safe. HOW I WORK I map your process before I build, and you approve the scope first. Clear milestones. Everything is documented in plain language with a handover video, so your team owns it and is not locked into me. Every system ships with retries, error handling, cost caps and monitoring. That is the difference between automation that demos well and automation you can forget about. STACK Claude · Claude Code · MCP servers · ChatGPT & OpenAI API · Gemini · LangChain · LangGraph · CrewAI · RAG and vector databases (Pinecone, Qdrant, pgvector) · n8n · Make · Zapier · Lovable · Replit · Cursor · Python · FastAPI · Node.js · Next.js · React · PostgreSQL · Supabase · HubSpot · GoHighLevel · Salesforce · Pipedrive · Airtable · Shopify · Stripe · QuickBooks · Vapi · Retell · ElevenLabs · Twilio · Apify · Firecrawl · Docker · AWS Thirteen years in software before any of this was called AI. It is why the systems I build keep running after handover, not just on demo day. START HERE Message me with the one thing your team does by hand every week that you most wish they did not. You will get a walkthrough of how I would automate it, with no cost and no commitment.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $57k
Billed in all: $404,592$405k
$2.1k in the last 6 months
Across 33 contracts
Across 208 contracts
Earnings, last 30 days
Skill rankings: Top 0.29% in HighLevel
Top 1% in 12 of 20 skills, ranked by MRR among everyone on Upwork with the skill.
- #6Model Context Protocol (MCP)413 freelancers · 🇮🇳 #2Top 1%🇮🇳#2 of 68
- #10Claude Code818 freelancers · 🇮🇳 #3Top 1%🇮🇳#3 of 113
- #15HighLevel5,168 freelancers · 🇮🇳 #2Top 0.29%🇮🇳#2 of 477
- #25Automated Workflow5,123 freelancers · 🇮🇳 #2Top 0.49%🇮🇳#2 of 580
- #31Business Process Automation3,508 freelancers · 🇮🇳 #4Top 0.88%🇮🇳#4 of 392
- #35Make.com5,663 freelancers · 🇮🇳 #4Top 0.62%🇮🇳#4 of 722
- #44CRM Automation7,959 freelancers · 🇮🇳 #6Top 0.55%🇮🇳#6 of 802
- #44Zapier7,225 freelancers · 🇮🇳 #8Top 0.61%🇮🇳#8 of 950