Kayla R.
Customer Service | Senior Order Specialist
Talented Virtual Assistant with experience in Order Fulfillment, Customer Support, Project Management, and Social Media Management (SMM). I am excellent but not limited to the following skills below: Virtual Assistant | Customer Support | SMM - Project Management Tools (Trello, Asana, Monday, Slack, Airtable, Notion, ClickUp) - Scheduling and Posting Social Media Content (Hootsuite) - Chat and Email handling (Zendesk, Zohodesk, Gorgias, Thunderbird, Gmail, LiveChat) - Shopify - Order Fulfillment and eCommerce (Etsy, Shopify, QLS, Drina Logistix) - Use of Print-on-Demand Apps (Printify, Printful, About The Print, Stationery HQ) - Zapier, Typeform, and Active Campaign Integration Architectural Softwares: - SketchUp 3D Modeling - AutoCad 2D Drafting - 3D Rendering (Lumion and 3DS Max) - Adobe Photoshop Other excellent skills I've acquired: - Data Entry in Word or Google Docs - Lead Generation - Basic Graphic Design for Social Media Posting (Canva, Adobe Photoshop, Adobe Illustrator) - MS Office (Word and Excel)
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.5k
Billed in all: $129,830$130k
$3.2k in the last 6 months
Across 33 contracts
Earnings, last 30 days
Skill rankings: Top 9% in Graphic Design
Ranked by MRR among everyone on Upwork with the skill.
- #15Shipping Labels97 freelancers · 🇵🇭 #8Top 15%🇵🇭#8 of 47
- #35Floor Plan233 freelancers · 🇵🇭 #3Top 15%🇵🇭#3 of 14
- #52Etsy604 freelancers · 🇵🇭 #18Top 9%🇵🇭#18 of 113
- #136Ecommerce Order Fulfillment755 freelancers · 🇵🇭 #88Top 18%🇵🇭#88 of 376
- #144Lumion1,658 freelancers · 🇵🇭 #30Top 9%🇵🇭#30 of 235
- #274Ticketing System1,296 freelancers · 🇵🇭 #127Top 21%🇵🇭#127 of 540
- #294Ecommerce Support1,624 freelancers · 🇵🇭 #181Top 18%🇵🇭#181 of 760
- #347Order Fulfillment1,928 freelancers · 🇵🇭 #258Top 18%🇵🇭#258 of 1,262