Kathya S.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Dedicated Quality Assurance Engineer with 7 years of experience ensuring the quality and functionality of software products through comprehensive testing and analysis. Proficient in conducting functional, non-functional, and API testing to verify software functionality and performance. A Bachelor's Degree in Systems Engineering. Quality Assurance Engineer Team Lead at Nicasource November 2017 — Present As a Quality Assurance Engineer at Nicasource, These are my achievements overall time and current activities: 1. Process Implementation and Optimization: 2.Developed and implemented a structured QA process for several clients, increasing testing coverage between %80 - %95 of use cases. 3. Team Leadership and Mentoring: Led and mentored a team of 5 QA engineers, fostering a collaborative environment that improved team performance and knowledge. 4. Conducted regular training sessions on new testing tools and methodologies, enhancing the team's skill set and adaptability. Automation and Tools 1.Established a culture of automation by creating a process that includes ID set in the DOM and test cases qualification for automation, leading to a standardized and efficient automation framework. Cross-Functional Collaboration: 1. Collaborated with development and product management teams to integrate QA processes into the Agile development cycle, ensuring early detection of defects and smoother releases. Customer Focus and Issue Resolution: Reduced customer-reported defects by 70% through proactive quality monitoring and immediate resolution of critical issues. Quality Metrics and Reporting: Established key quality metrics and reporting dashboards using QATouch and/or TestRail management tool providing actionable insights that led to a improvement in releases. AI Automation and Testing Strategies: • Recently started implementing AI automation tools in some clients like Reflect.run, and Relicx.ai, leveraging advanced AI testing strategies to enhance test coverage and efficiency. • Pioneered the use of AI-driven test case generation and defect prediction, resulting in a increase in defect detection rates and reduction of testing maintenance effort and testing script creating time. Quality Assurance at Careerbuilder June 2013 — October 2017 These were my overall achievements and activities: • Built a QA Process: Established a comprehensive QA process from scratch, leading a team of 5 members to ensure the quality effectiveness of recruitment websites. • Comprehensive Test Plan: Developed and implemented a detailed test plan that achieved 90% coverage of all system functionality, significantly improving overall product reliability. • Design and Development Participation: Actively participated in software design and development meetings to align quality assurance goals with development objectives. • Customer Complaints Reduction: Reduced customer complaints by 70% through proactive quality monitoring and immediate response to issues, enhancing customer satisfaction. • Team Mentorship: Mentored 5 team members in Quality Assurance best practices, fostering a culture of continuous improvement and excellence. • Testing Deliverables: Created testing deliverables for customer visualization of quality statistics, providing clear insights into quality metrics and performance.