Abdul R.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

To-the-point overview: Customer support agent for live chat, voice, and ticketing. Background: I grew up in the US and Canada, and currently based in Pakistan but can work in all time zones! Why me? * Trilingual * I build G-Sheet automations to save us time (You will save 1000s of hours) * I build G-Trackers of all types to save time and effort * I am a fast learner and comfortable learning new tools * AI-powered PC with multiple monitors for multitasking * Premium AI GPU-powered voice for multi-accent and multi-voice calling (demo can be provided on demand) * Flexible availability * Complete support (Live chat, Tickets, Emails, Voice) * Over a decade of work experience * Over 60 jobs completed * 100% success score in all projects and All-time Top Rated Plus * 157 IQ * Highly recommended reviews * Verified testimonials * Upwork-certified * Expert trainer for new agents * I can create new tools that can help track or save time depending on the need. My actual goal, not just a statement: Converting your clients/customers into returning subscribers is my top priority while resolving tickets and making sure they have the best customer support experience while maintaining company SOPs. My money-back guarantee: I will maintain an equilibrium between quality and efficiency. Recent work: Customer support, administrative, and moderation work for the companies below in the past few years: Course Hero (US - EdTech) Virbela (US - Virtual Reality Tech) Activision (US - Call of Duty) Skooli (Canada - EdTech) Teach Away (Canada - EdTech) Lumin (US - E-commerce) M. Solutions (1099 Software House) Nuvio Recovery (US - E-commerce) Home Services (US - Services) Catalister (AI SaaS Support) Scalios (AI SaaS Support) Dynamic AI (AI SaaS Support) 🛠️ Tools: Zendesk Salesforce HubSpot Slack Intercom Stripe Jira Mailchimp Notion Wix RingCentral Gorgias Kustomer ADP Hubspot Google Chat Skype/teams HappyFox CareSmart 360 VoIP Trello RTX Chat 💻 Equipment: I have a PC, a laptop, a Mac, Windows, Android, and an iPad. My system specifications include an upgraded 2026 Ryzen 7 5800X, 32GB RAM, 2TB HDD, 2GB SSD, Nvidia RTX 3090 GPU, and a 49-inch multitasking multi-monitor setup. I have a noise-cancellation HyperX Cloud 3 headset powered by Nvidia noise cancellation, along with both solar and backup power and internet backup from different ISPs. My availability is 50+ hours, and timings are flexible Warm Regards, A. Rehman.